Ok . Verizon put it together…I upgraded to the FIOS. Service on my new address. I cancelled the LTE on my old address in Feb 7…twice I have been waiting 2 hours on the phone and you guys are supposed to send me the box a label.
Now not only didn’t do it BUT also sending this warning about getting a 200 dollar fine for your incompetence???
this is besides annoying very ridiculous, what I am going to use a LTE box that didn’t even work well ? I need to send this back asap, don’t want another people’s trash on my apartment.
should I go to a store ? What can I do ? (This is an email after 2 calls in 15 days, for the records)
Oh, no! Dealing with equipment return issues can be frustrating, especially if you have not received the expected return kit. Verizon is here to help.
We sent you a Private Message, please review at your earliest convenience.
~Gilbert
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