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If you don't have service, it could be due to an issue with your device, an obstruction blocking the network or your signal has difficulty penetrating indoor walls.
A good rundown of these factors and our best solutions can be found here: https://www.verizon.com/support/signal-concern-resolution/
We definitely recommend using Wi-Fi Calling whenever possible, as this is the best solution for indoor signal concerns: https://www.verizon.com/support/wifi-calling-faqs/
I highly recommend using our Device Troubleshooting Assistant. It is available 24/7 and can also help troubleshoot Wi-Fi Calling issues: https://www.verizon.com/support/devices/#mobile
If you still require assistance or have any questions, please contact us for support.
-Ginger
We know it's important to have phone service when you need it and want to help. Have you ever had signal at this location in the past? Also, whats happening when you try to use the service?
-Meg
If you don't have service, it could be due to an issue with your device, an obstruction blocking the network or your signal has difficulty penetrating indoor walls.
A good rundown of these factors and our best solutions can be found here: https://www.verizon.com/support/signal-concern-resolution/
We definitely recommend using Wi-Fi Calling whenever possible, as this is the best solution for indoor signal concerns: https://www.verizon.com/support/wifi-calling-faqs/
I highly recommend using our Device Troubleshooting Assistant. It is available 24/7 and can also help troubleshoot Wi-Fi Calling issues: https://www.verizon.com/support/devices/#mobile
If you still require assistance or have any questions, please contact us for support.
-Ginger
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