I would like to transfer my upgrade eligibility to my daughters account. I"ve chatted with rep and they were no help. Is it possible? They're telling me I have to pay off my daughters phone 1st. Could I just transfer my upgrade to her line and my line would assume her payments left? Either way I'm paying for it since it's all on same account.
Hello, Shannon. Help is here to ensure you are set up for the best success in upgrading your daughter's phone. I think the confusion is coming into play when you stated the upgrade would go to a different account but rather what you mean is that the upgrade would remain on your account but just a different line that is listed on the same account as your number, correct? If that is the case, yes, you can use your line's upgrade for a different line on the very same account. I do hope this helps but let us know if you have any other questions.
-Natasha
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