I was told I would get a trade-in and owe nothing, but now that I am leaving Verizon over 1 year later, they now say I owe them over $500.00. The commercials on TV - yes, I stop it the screen and read the fine print at the bottom - never said I would be obligated to Verizon for another 36 months. And the rude person I talked to today has put just a bad taste in my mouth that I plan on posting and posting and then posting some more about how they are trying to rip me off, were very rude on the phone with me when I had a dispute and would not even give me the address to mail a certified letter. I would appreciate any help anyone can offer.
