I need help with the following issue, I have not been able to get any assistance from your call center. they can seem to figure out the issue.l
I purchased a IPAD directly from Apple on April 20, 2021 as part of Apple and Verizon's Promo puchased a unlocked IPAD directly from apple and receive a 200 gift card from Verizon. I have submitted all my paper work for my rebate and now I am receiving a email from your rebate center stating that
Your purchase was not from a participating location.
It was purchased directly from Apple and activated on your service the same day.
Please advised how I can get my gift card issue resolved