$200 Gift Card

Kios5
Newbie

Received an offer stating that as a new customer if I opened a new phone line I would be eligible to receive an iPad and a $200 gift card. I accepted and completed the order received my IPhone 16 pro and the IPad. The rep emailed what he said was the promo code and that I would be able to redeem upon activation of my line. Since then Every verizon employee tells me different story when I call for assistance to redeem. From the calls centers not properly annotating my previous calls to telling me to visit a store for assistance only to be told in the store they can’t actually help me. I need step by step instructions on how to receive and redeem my $200 gift card.

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5 Replies
vzw_customer_support
Customer Service Rep

I'm sorry to hear there is so much confusion around your promotions, I want to get to the bottom of getting this sorted. To start us off can you please start with your purchase date? 

-Melissa

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Kios5
Newbie

10/21/24 is the date on my purchase agreement 

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BasicPhone4Me
Enthusiast - Level 1

Here is the solution that worked for me today.

1. Go to https://www.yourdigitalrebatecenter.com/#!/
2. Enter promo code cartoffer2024 and the order date, click continue
3. Enter your email address (twice), click send, and follow the rest of the steps
At the end, Verizon will provide a tracking number for checking the status here: https://www.yourdigitalrebatecenter.com/track/

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Kristonevans
Enthusiast - Level 2

Need to redeem my 200 gift card cart offer and nothi.f is working. Can someone help?

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vzw_customer_support
Customer Service Rep

Being able to redeem all your eligible promotions is crucial.  We are here to help.  A private message is being sent to assist you further.

-Sean

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