$200 Verizon card rebate

[Jnnfrvll]

I have been getting the run around by several agents wether it’s through chat or a live rep on a phone call. They have “escalated” my ticket a number of times, I have spent days and days trying to get this sorted out since we’re on a time crunch and no one seems to help me out. Upon adding another line on my account and getting a new phone, their was a promo I was eligible for which was a $200 Verizon card rebate that had to be claimed by a certain date before the end of the year. But it’s starting to feel like I am getting sc@mmed about it especially after seeing others post about the similar issue on these forums and getting the run around. I mean who ELSE is suppose to solve this concern? 

[Queen63queen63]

I been having the same problem since I became a new customer  customer service will tell you anything because on the phone chat line messenger with server agents getting misinformation  please help I need the corporate number 

[vzw_customer_support]

We want to make sure we are able to help out with this issue you are having queen63queen63. When did you place your order?

~Freddy

[Jnnfrvll]

I have still not gotten help. 

[Jnnfrvll]

It has not been about 2 weeks since I have been reaching out for help and their is no status or update. 

[vzw_customer_support]

We are here for you. Feel free to reach out to us for assistance.

~Geo

[vzw_customer_support]

Oh, no! We are stunned to see you in this promotional dilemma. Our goal is to offer the support you need.

You can always check the promo details through our official page: https://www.verizon.com/deals/.

We sent you a Private Messsage. Please review at your earliest convenience.

~Gilbert

[Maychris]

My next step is to report verizon to the better business bureau as too many people are reporting the same issue. That can't be a coincidence. 

[vzw_customer_support]

We would love to help Maychris. What service did you sign up for? Was this an upgrade or new service? -Joe