$200 gift card/rebate not showing up

[Rdcradle]

I just switched two lines over to Verizon from T mobile a few days ago and was promised $200 /line in the form of gift cards. I’ve been trying to access the rebate section to get this process started but have been unsuccessful. Could someone help me out with this, please?

[vzw_customer_support]

Rdcradle, we'd be happy to help you get your rebates going! Please check your My Verizon app or the My Verizon website under Notifications for a tile to redeem your rebate. If you're not able to see it there, please let us know and we can look at other options.

~Jesse

[Rdcradle]

Hi, thanks for the reply!  Nothing is showing up either in the app or on the website. Please advise. 

[vzw_customer_support]

Thank you for checking back in with us, Rdcradle, are you able to process your rebate here? https://www.yourdigitalrebatecenter.com/#!/

-Melissa

[Rdcradle]

Unfortunately, no because I wasn’t given a rebate code. 

[vzw_customer_support]

Not to worry, we'll be sending a Private Message ot gather more details. 

-Melissa

[vzw_customer_support]

We appreciate you taking the time to check for the tile online, Rdcradle. We can help with a manual escalation of the offer, but we will need account access. Please be on the lookout for a private message from us so we can help.

-Joseph

[gjt122]

I'm having the same issue. I have the e receipt showing the offer and have not received the e-gift card

[gjt122]

I also never received the promotional code or a activation link under notifications on my verizon account. Nothing appears in my offers either. I placed my online order March 24, 2025

[vzw_customer_support]

We've got your back! Sending you a private note now.

-Cryssie

[vzw_customer_support]

We are standing by to help. Please reply to our private message. -Joe

[vzw_customer_support]

Hello gjt122, we'll be sending you a private message to gather some additional information.

-Joe

[kh_jenn]

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