I purchased 3 lines and got 3 new phones from Verizon and was offered a $200 gift card per line of service added. I have recorded calls and dates and they refuse to hold up their end of the deal. I purchased these phones 75 days ago and was promised them after 60 days. I have talked to customer service several times and have been hung up on and not helped by any manager that I have asked to speak to. I am ignored and this company is going down hill.
We're sorry to read about the issue with your offer and we want to help. Did you submit the information for the gift card offer? ~Peter
Yes I did I was given a reference number *****. I was told I would have the $200 applied to my account each month. I had a manager yell at me and ignore my questions completely on phone call recorded. I was told they canโt give me my money! If you canโt help me fix this Iโm leaving Verizon for good.
I have received only 1 of 3 payments of $200 for my gift cards. I am still waiting on $400.
Thank you for checking back in with us, BakedBear, I want to make sure we're aligned on the promotion you're seeking. Was this a switcher rebate or a gift card for signing up?
-Melissa
I got it for purchasing 3 iPhones and transferring service from another carrier . It was an online in app deal. I was told I would receive credit instead of being given gift cards, now Iโm being told they canโt do that.
Thanks for clearing up those details.
You can always check offer details, through our official deals page: https://www.verizon.com/deals/.
We sent you a Private Message. Please review at your earliest convenience.
~Gilbert
It was for 3 $200 โVerizon Gift Cardsโ .
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