300$ rebate missing

Sagestevens
Enthusiast - Level 2

I’ve talked to two other Verizon representatives and my 300 dollars rebate still hasn’t come and recently tried to get ahold of someone again and no one is replying back. WHATS GOING ON VERIZON. Only reason I even switched is because of the rebate. Fix it, please!

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3 Replies
Johnathanlaughlin

What’s the problem because this is the main reason I switched from T-Mobile with. Trade in of an iphone12 to a iphone16 is this going to be an issue Verizon or what 

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vzw_customer_support
Customer Service Rep

We are sorry to read that you are having issue with redeeming your rebate. Can you tell us when did you make the switch to Verizon? Is your account in good standing?

~Freddy

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vzw_customer_support
Customer Service Rep

Hello, Sagestevens, we know it's important for you to be able to claim your offer! So we can better assist, we will be reaching out via Private Message.

-Lauren

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