This is a conversation with Agent(Gee) after she had this failure while processing my orders(5 switching lines).
She blames me and she told me this, " You're wasting my time" and intentionally disconnected from our chat conversation.
What do you suggest i can do to this since the chat system doesnt generate any transcript number where we can easily track the specific chat conversation and another thing, the agent doesn't have any unique ID or just reference for there identity in the chat world aside from that "alias/code they have".
I waited patiently with her to finish but this is what i got as a prospect new customer of Verizon.
