Confusion About $200 Gift Card After Switching from T-Mobile to Verizon

notitle_123
Newbie

Hello,

I recently switched from T-Mobile to Verizon and was told that I would receive a $200 gift card for porting in my number. However, after completing the port yesterday, I was informed that the $200 gift card is not available. Can someone explain what might have gone wrong? Is there still a way for me to receive the $200 gift card, or was this offer not applicable to my situation?

Thank you for your help!

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2 Replies
vzw_customer_support
Customer Service Rep

Hello. Thank you for reaching out. We will be glad to help. Please tell us, were you informed that the desired promotion has expired? What additional information were you provided with? What type of gift card are you trying to get? 

~Geo

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SynthpopAddict
Champion - Level 2

Is there still a $200 Switcher Rebate for new customers coming from another carrier?

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I'm not a Verizon employee, just another customer trying to help.
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