Hello r
Earlier this year I signed up for fios after ACP ended thinking I would get 6 months at $0. I immediately qualified for verizon forward after.
Since then I have contacted verizon trying to adjust my bill I signed up for the Fios 300 Mbps internet as a new customer and qualified for verizon forward. The last rep told me it was because my lifeline was not activated. She added it and now my forward discount was removed making it more expensive then it was before. Previous it was $9.99 now it is $28.66
This was the offer and page:
Offer ends 12.31.24. Availability varies. For new eligible residential customers who first sign up for 5G Home, LTE Home or Fios 300 Mbps internet and then qualify for Verizon Forward. Subject to credit approval. $99 setup charge applies for Fios internet. $0/mo for 6 mos: Must install/activate eligible service by 1.20.25. $0/mo service for 6 months applied as a promo credit/Verizon Forward discount starting w/in 1-2 billing cycles after installation/activation; promo credit ends if eligibility requirements are no longer met. After 6 months, you will be charged the then-current price. Verizon Forward: Approved verification documents required. Discount applied w/in 1-2 billing cycles after eligibility requirements are met. One discount per eligible Verizon account.
https://www.verizon.com/discounts/verizon-forward/
When will I receive internet at $0? Look at my bill history. I have always paid some amount each month.
Look at the people saying the same thing here
https://community.verizon.com/t5/Mobile-Deals/Verizon-Forward-discount-not-being-applied/td-p/1763940
What's going on? I pmed you and wrote in that thread but no one was replied.
