What's the email talking about? What discounts will end? Why ? Are there replacement discounts available? So many questions and such a vague email.
I believe I received the same email and when I clicked on the link for the explanation of what was ending, it only took me to my account and there was no explanation. I still have no idea what is going away despite doing some searching.
Finally got through to support they told me it's the 25$ loyalty discount. Can't make this up..
I have had Verizon many years over 25 years why would you take discounts away from us. This is Michael and Carol Sweeney?
We are here to answer all your questions, sending you a private message so we can look into this with you.
-Kristen
We're here to help. We're sending you a Private Note to discuss this email and any changes to your account. -James
