Discounts

[KGM11]

What's the email talking about? What discounts will end? Why ? Are there replacement discounts available? So many questions and such a vague email. 

[eng11]

I believe I received the same email and when I clicked on the link for the explanation of what was ending, it only took me to my account and there was no explanation. I still have no idea what is going away despite doing some searching.

[vzw_customer_support]

We're here to help. We're sending you a Private Note to discuss this email and any changes to your account. -James

[Dkhop]

Finally got through to support they told me it's the 25$ loyalty discount. Can't make this up..

[impressdes]

I have had Verizon many years over 25 years why would you take discounts away from us. This is Michael and Carol Sweeney?

[vzw_customer_support]

We are here to answer all your questions, sending you a private message so we can look into this with you. 

-Kristen

[vzw_customer_support]

To ensure the security of your account and to verify your eligibility for any current discounts, we've sent you a separate private message. Please respond privately to that message, so we can proceed with authentication and a personalized discount review.

-Luis