Free Samsung T.V. offer

[dmndbck16]

Hello, I havn't seen this questioned asked for this most recent deal yet.

I was hoping to get some more information on the new deal, Free Samsung T.V. with phone purchase/upgrade. 

The details say 50 inch, or 75 inch. What qualifies you for either T.V?

I upgraded to the Samsung fold 6, with monthly device payments. I'm curious which T.V i will be elligible to claim when the time comes.

Thanks and apreciate the help/answers.

[vzw_customer_support]

Hello, we can help provide details on our promotions! When was your purchase completed? Was this an order for new service or an upgrade?

-Lauren

[Ross1568]

I need help with this deal as well. 

[vzw_customer_support]

We are here to help! What issues are you having with your promotion Ross1568?

~Freddy

[Apache12]

Upgrade having this issue as well 

[vzw_customer_support]

I know enticing this offer was for me when I saw it, and I am sorry to hear you're having trouble, Apache12. I am here to help. I'll need account access to assist, so please be on the lookout for a private message from me for help.

-Joseph

[bigblack121996]

I upgraded my line to get the promotional TV, and I'm not seeing any records of it besides my bill going up and I reviewed all the paperwork and it looks like it never got submitted and now I feel like I'm losing out on the TV

[vzw_customer_support]

Hello, bigblack121996, we can help you out with your offer. So we can better assist, we will be reaching out via Private Message.

-Lauren

[timas2001]

I’ve also had the free tv checked when I ordered the upgrade and have had the Z fold 6 phone over a month now. Please let me know what’s next to claim the free tv. Thank you.

[vzw_customer_support]

Hey there, timas2001, we can help you out with your offer. So we can better assist, we will be reaching out via Private Message.

-Lauren

[timas2001]

Still waiting for support to reply again after support chat from February in which they said they’d return with an update in early March. Still nothing about the tv. Please resolve.

[YakiSaki]

Help me as well please. I have been waiting for any updates on this offer since December 11th, 2024 when I upgraded my phone+plan to receive the promotional offer! Upon accepting, I haven't had any follow ups regarding the promotion via text nor email!

[vzw_customer_support]

Hey, YakiSaki! We hate to hear that you've been waiting so long to get that gift card. We're sending you a Private Note to help get things taken care of. 

-Cait

[vzw_customer_support]

We're still here if you need any assistance with your promotion redemption. Please send us a message back at your earliest convenience and we can get started! 

-Christy

[Jds199]

I am having the same issue! 

[Clp5228]

Same here. I have been fighting with them to try to get my tv. No luck yet. The last person is supposed to have them manually send me a link in 7 days to redeem. 

[vzw_customer_support]

Hello Clp5228, we want our customers to receive their promotion in a timely manner. We're glad to hear, the redemption link is actively being worked on. How long ago was this ?

~Brian

[Mhollowa009]

Yeah they did that to me

[vzw_customer_support]

Hey Mhollowa009 we want to make sure you get the promotions you qualified for. We will send  you a private note and go from there. 

-Rosie

[vzw_customer_support]

We are still with you, and wanted to see if you still needed assistance. If so, please let us know, we would love to help.

~Pam

[bigblack121996]

Was told it was a different offer, its either the $ off or the tv. Even got verbal confirmation from the manager. I literally upgraded my plan and everything and have been paying more for an offer I can't get.