Free TV offer is missing from my account

[cmfouchia]

I received an email letting me know I am now eligible for a free Samsung TV for switching my plan.  However, my account doesn't have the "tile" under my Plans page to get the code to redeem.  

We’re happy to let you know that your purchase makes you eligible for a Samsung TV. *

Redeem your Samsung TV offer within 60 days. Here’s how:

Sign in to your My Verizon account. Find the Samsung TV tile under “Make the most of your plans” and click it to get started. Review and accept the terms and conditions on the next page. Follow the prompts to redeem through samsung.com Enjoy your offer.