Gift Card $300 Promo

[nvernon17]

 switched to Verizon back in December and there was a promo running for a $300 gift card. Never Received any type of gift card please help

[vzw_customer_support]

Hello nvernon17, thank you for recently joining us! I'll be sending you a private message to help you with your Gift card promotion.

-Luis

[WonderWoman1983]

I am having the same issue.  I transfered 2 lines to Verizon from AT&T because of this promotion. I purchased 2 new phones and a qualifying plan.  I cant get help from 611 customer service. A friend of mine also transferred a line from at&t the same day to Verizon,  purchased a new phone as well, and the same plan as me. She got the promotional gift card email, submitted it, and has already received the egift card. I only switched because of this promotion. How do I get verison to honor their own promotion?!?!?!

[vzw_customer_support]

We definitely want to help ensure you receive any promotion you qualify for. What is the specific promotion you are trying to claim? What is the exact date you started service?

-Christopher

[BrittaneeC]

Same exact problem I’ve also been calling and my account is notated still haven’t received anything 

[vzw_customer_support]

We're here to help with your concern. Is this regarding a new service offer? ~Peter

[Jorwill55]

I have the same problem 

[vzw_customer_support]

Thank you for joining us. We hate to see you are having some trouble with the gift cards. Sending you a Private Message to help.

-Kristen

[LarissaEglem]

I also have the same problem. Purchase date: 12/18/2024. Have been told that  I would get an email with my gift card. It's been over 2 weeks now.

Rebate: $300.00
Verizon Gift Card on
Us
Redeem by Feb 16, 2025 at
m.vzw.com/rebatenotification

[vzw_customer_support]

Thank you for joining us. We hate to see the email has not yet come.  Be on the look out for a Private Message, so we can take a look in to this for you. 

-Kristen

[LarissaEglem]

Hello,

I submitted the rebate and it said it would be processed around 2/2. It is 2/6 and it is still pending validation since 1/26.

[vzw_customer_support]

Hi LarissaEglem, apologies for the delay in receiving those giftcards. We're going to send you a private message, so we can gather more information and take a closer look for you. Appreciate your patience in advance. -Red

[LarissaEglem]

Hello, it's been over a month since I last checked,  and my gift card status is still pending. Can you please help 

[vzw_customer_support]

Hello LarissaEglem, thank you for reaching out! We can definitely help you check the status of your rebate offer. I will be reaching out via PM to better assist you.

-Luis

[LarissaEglem]

Hello, I got an update saying my rebate was not approved. Can you please help? I am not sure why they are not approving the rebate, even though it shows on my receipt when I signed for the service

[vzw_customer_support]

Hello! Thank you for reaching out to us on this platform. We'll be glad to check on our end. I'll be sending you a Private Message, please reply to it, so we can get started. 

~Maria

[Vetmedgrl]

Same thing. Added home internet to my service in June. Was offered a Amazon gift card. Followed the prompts on the app to process the promotional gift card, now there is no where to even check the status. Tried to a chat with a representative,  what a joke. I would have never added home internet and went with someone else if I would have known that they weren't going to make good on their promotional offer. 

[vzw_customer_support]

Hello Vetmedgrl. We know how important it is to receive all the promotions you were promised. Please watch out for a private message from us so we can help track down your gift card.  -Sara