Hey there, Johnba12, we certainly want to help make sure you are able to claim your offer! Can you let us know what was purchased in order to qualify and the date of the transaction? How was your order placed? Were you able to add the gift card to your cart when checking out?
-Lauren
Purchased a S24 with plan on 11-14-2024 order #25883959 . location code 0862001 online there was a pop up saying I would receive a 200 dollar gift card with the purchase of this .
thanks for getting back to us Johnba12. Did you receive an email with a promotion? Do you have anything in the My Verizon app under my offers?-Joe
No it does not show up under - my offers-
I suggest you call customer service ASAP! I've been trying to collect my $300 gift card for months and having problems with that as well..
Hi Maychris! You have invested valuable time to get answers about the Gift Card offer. We know this can be discouraging! So we can pinpoint the promotional offer, is this for Verizon Fios or Vrizon Mobile? Any other details able the promotion you can recall? We will work together to get answers!
-Deb
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