I moved to Verizon when they were offering a iPhone 15 deal that I couldn’t pass up. Long story short I was also promised a 200$ gift card for moving over to Verizon. Fast forward 4 months I’ve called 4 times each time on the phone for 2 hours. Just to get a supervisor to say they will escalate the matter to someone else and they will reach back out and here I am calling multiple times and never getting a response back.
Hello, Derymart. My apologies to hear of this experience as we want you to be happy with being our customer. Help is here. Please tell me more about the promotion. Was it a switcher promotion? A rebate? Any details will help as it is our goal to provide you answers and a resolution?
-Natasha
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