I tried calling but Verzion kept transferring me and then sent me to automation before hanging up on me.
Can someone help let me know the correct number or email I can reach out to Verzion so I can find someone to resolve this.
Seems like it's a common occurance; but last 9/20/2023 I was given a $50 HomeDepot eGift card as part of Verizon sign up promotion. Everything seem fine until I tried to use it recently and suddenly it told me that there's $0 balance in there. I never used it before so I'm not sure what happened. I had tried to ask HomeDepot to check it but they said I need to contact Verizon since they were the one who purchased the eGift card.
Does anyone else have this happen to them and who at Verizon I can contact to resolve this?
Happy Friday! Being on top of your service is crucial, especially if you are managing your promotional gift cards.
For more Gift Card Info, check out our FAQs: https://www.verizon.com/support/gift-card-faqs/.
We sent you a Private Message, please review at your earliest convenience.
~Gilbert
Start a new topic or ask questions in the open forum.
