When I signed up for Verizon I was given a free promos from Verizon and one included a 65in Amazon TV but I’ve never received any info from them out instructions on how to redeem my offer!
We definitely want you to enjoy all available promotions. Please tell us, have you received any emails regarding thiese promotions? Could you please check My Verizon?~Geo
I have not received any emails about the tv promotion I chose. Nothing. And I’ve gotten no where with these community posts. And then I was getting private messages from Verizon about the tv promotion but that was even more frustrating! With all the complaints I’ve seen on these forums about the Amazon TV I’m starting to wonder if it’s all just a sham. Because I’m so darn frustrated with Verizon asking me the same questions as everyone else, like word for word. I am starting to think Jesse is AI. Anyways I just don’t think I or anyone is or has ever gotten this TV promo. If I haven’t received this “email” in the first day or two from signing up or the “email” that they send out at the 30 day mark then why won’t they just resend these “emails”?
Most definitely a LIE!! After 2 months of getting the run around, they finally came back to say I was denied because I can’t have more than one offer. When THEY WERE THE ONES THAT OFFERED THEM BOTH!!
I want my free TV otherwise I’m going to make a complaint & switch carriers. If I would have known it was going to be this difficult to redeem a promotion you offer, I would have gotten the discounted phone instead. I don’t want to be associated with a company that lies to their customers and makes it extremely difficult to get anywhere with any kind of problem, especially something like this. There have been TONS of customers with the same issue and I would like to know of at least one person who has even gotten the TV.
We want you to get the promotions you qualify for. Please tell us, have you received the confirmation email?
~Maria
No! I put in a complaint and was supposed to receive an email about it because it had been escalated but nothing!
I'm sorry about the issues you've been having with that Amazon Fire TV. Let's figure out what happened to that escalation. Please check your inbox for a Private Message.
Based on your current bill, around $23, Aimee. Keep in mind that is not an exact amount.
~Maria
Why didn't I get the yv as promised the code never worked
Hello I am having the same issue. No emails at all. I do not see the promotion anymore.
When you complete your purchase and make the choice of receiving the free 65” Amazon Fire TV, you’ll get an e-mail confirmation with your redemption date information. You’ll also get another e-mail 30 days after redemption with information on how to redeem as well as additional reminder e-mails. You have 60 days from the redemption data to redeem the promotion.
To redeem, you will need to sign into your My Verizon app or the My Verizon website, scroll down to Make The Most of Your Plans and click on the Get an Amazon Fire TV on us tile. From there, you’ll be taken to Amazon to complete the purchase. At the end of the checkout process, the cost of the TV will be $0.00 and shipments usually take 2-3 days from redemption.
If you are unable to redeem, please let us know and we can work with you to find a solution to this problems. We absolutely want you to get every single promotion you qualify for.
~Jesse
Hello,
I never officially received the email from Verizon for the offer details. I made the purchase for a new device on a new line with a tablet on 4/20. I did check the account and the offer is not there. I do recall seeing the offer on the page from 4/20 to 4/23 and after that it disappeared. I know I should just be patient and wait till 5/20 to see if it shows up.
I’ve talked to 4 people now about finding a solution. Haven’t come up with one yet.
Hello, Reztwon. Help is here as we definitely want to see you get your promotion. Just to confirm, which service did you begin to qualify for the promotion?
-Natasha
I completed my purchase in May and I confirmed with the salesman in store that my choice was to receive the free 65” Amazon Fire TV. I was told, "you’ll get an e-mail confirmation with your redemption date information." It's been well over my 30 days, I still have not received the email for confirmation of the tv with redemption date information. In my verizon app, underneath the "make the most of my plan" tab, there is not a tile to redeem the tv promotion.
I am very disappointed. I was happy with my Straight talk plan, but chose to switch to verizon because of the tv promotion. I purchased two lines and purchased an iPad for a 3rd line.
I want my free 65” Amazon Fire TV as promised!!!!
Hello I've been calling everybody verizon and amazon I even did a 3way call with verizon and amazon to see why my code isn't working. I haven't recieved any help and still no tv. I waited the 30 days and was looking foward to the tv that was offered only to get a code that doesn't work highly upset and will be returning the phone I bought and canceling services this is ridiculous and than to get the run around.
It’s crazy I’m going through this same thing! They’ve been giving me the run around. Now they claim I have another promo on my account.. we took that promo off now the escalation sepamos taking super long to call me back
I need help with this as well because I do not see my tv offer
Hello Israel144. When did you purchase your device and what device did you purhcase?
~Ivone
The iPhone 14 which was apart of the offer
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