Switched 4 lines to Verizon this week. Representative put the $200 promotion in. The receipt shows "Rebate: $200.00
Verizon Gift Card on Us
Redeem by Nov 29, 2024 at
m.vzw.com/rebatenotification. " But I'm not sure how to proceed because I was not provided any promotion code, and I didn't receive any email confirming my enrollment in.
I have the same Question. I remember reading that it has to be activated and the first payment made. I forgot what else it said.
But be sure to call them November 15 if you still do not get a notification on the Line that you added so they can correct that.
That is what I plan on doing anyway. Good luck to you and me! LOL
Linklynn
We don't want you to miss out on your rebate, and we'd be happy to help you find that promo code if you don't get one. Please check your online order for that promo code. You can also redeem by going on your My Verizon app > Orders > Redeem. Let us know if you find the info.
~Jesse
“Submitted on 10/7, and today I received emails for all four of my lines stating the submission was invalid. I’m a new customer with four lines switching from T-Mobile. I meet all the plan requirements and haven’t made any changes since I ported in. Why is your rebate department so disorganized?”
We want to help you with your concern regarding your promotion. When did you submit the offer? Have you made any changes to your account since you started service? ~Peter
Submitted on 10/7. With my purchase and port-in through live chat representative on 9/30.
Today I was trying to sort it out with live chat. I was told the code "CARTOFFER2024" I used were not for port-in. Is it correct feedback?
I’ve ported my number to verizon and redeemed my rebate on 10-22-2024 using “CARTOFFER2024”. Currently rebate is approved and status mentions as “You’re valid and going through final processing. Please allow up to 2 weeks to receive your rebate.”
PanzerX, thank you for the details. Let's take a closer look at the situation. We will be sending you a private message to further assist.
~Ivone
I've talked with several representative and was told to use another code "CHAT200GC2024" to submit again and I was promised it should go through this time. HOWEVER, on 12/19 the rebates status show up as " Invalid Submission" again.
New submission was on 12/2.
Last time live representative told me it was showed as "Pending Validation" from the rebate tracking website. Although the website indicated it should be processed by 12/09, when I raise concern, he/she told me I could expect it to be processed shortly. That was around 1/10.
Today is 2/11, it's still shown as " Pending Validation" from rebate track page. And it still gives me "We had a problem processing your rebate submission" on my Myapp notification page.
Thanks for reaching out today. Did you get an email? Have you checked your Spam folder?-Joe
Not from when I submitted the application on 12/2. I only got the confirmation email, which also indicated that "Based on the purchase date provided, you can expect us to validate your rebate around December 9, 2024."
gaplucas, let's take a deeper look into this. I have sent you a Private Message for further assistance.
-Natasha
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