Incident manager
D243
Newbie

I was promised promo offers, waived activation fees, and free phones bringing over 3 lines. I have not received any of the offers promised. I have contacted customer support several times and emailed the employees supervisor who offered the deals yet I still have not gotten a response. It seems like I'm being ignored to push me outside of my 30 days so I won't have the option to cancel. I just want to get the offers promised to me and my billing fixed. I need someone that can assist me, to message me.  Within 30 days would be helpful before I have to pay an outrageous bill. 

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vzw_customer_support
Customer Service Rep

D243 We're sorry to read about the situation with your offers and discounts. We want to take a look. We'll be sending a private message. ~Peter

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