November 2024 Deal

[kayengthao96]

Hello, 

Last November, we were told if we opened a new line with verizon and did a trade in then we would be getting the new phone and a samsung TV for free. Need someone to validate this because at the moment I am experiencing issues. 

[vzw_customer_support]

We don't want you to have any problems with any promotions and we'd love to help you out. What part of the promotion are you having issues with? At the time of purchase, did you choose the phone promotion or the Samsung TV promotion?

~Jesse

[kayengthao96]

It wasn't a choice for us. We were told we would be getting both for opening a new line and a trade in. 

[vzw_customer_support]

Got it. I'm sending you a Private Message so we can better help you.

~Jesse

[davidirving]

I too am having problems with getting my November 2024 deal

[vzw_customer_support]

We understand you are having problems getting your promotional deal and we can assist. Which phone were you to receive for free with this promotion? 

-Cynthia

[Magtoby]

I’ve been fighting Verizon about the promotions that they offered in November for the free Apple Watch in iPad if you purchased or trade it in for the 16 Pro Max I’m still being billed for the watch. I didn’t take the iPad but I did get the watch and I’m still fussing and fighting with them to take the watch charges off of my bill

[vzw_customer_support]

Well that is certainly not how we want to do business. I would love to help. Sending a private note now.

-Anthony

[Magtoby]

No one has talked to me yet to straighten out this mess! I’m ready to turn in the phone and watch and go to another company!

[vzw_customer_support]

Magtoby I am sorry to hear that no one has reached out to you. I am going to send you a private message now.

-Harry