Promo

[M_am]

I purchased an Apple Watch in 2022 there was a $150 promotion deal to receive a gift card after purchase if a new line was added, I added a new line and purchased the watch after months of not receiving the promotion deal I called a customer service representative and was told the promotion would only come after 36 months and the watch was paid off well here I am 36 months later and after calling customer service I was told I would receive a gift card via email or mail but here I am with nothing no gift card or credit has anyone else experienced this issue and knows how to resolve. I am tired of this company. I am ready to change services

[vzw_customer_support]

We always want our customers to have all of the promotions that they qualify for. We will send you a private message to look into what might be happening with your promotion.

-Toni

[vzw_customer_support]

We had sent a Private Message to continue the discussion related to your promotion concerns. This topic is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support.

~Izzy