We switched 2 lines in December of 2024. was offered $300 per line for switching. Chatted with an agent in April, assured me we would receive the cards. Took screen shots of conversation. It is now June and still nothing. Getting the run around. I see this is a major issue for many custom. Do better Verizon
Hi ashlee70: I apologize for the inconveniences you've encountered attempting to redeem your promotion. Please know that we would love the oportunity to address these concerns and assist with turning around your experience. Be on the lookout for a Private Note from us offering additional support.
-Christy
Unless the Switcher Rebate has been changed, you're supposed to get a code on your receipt or other paperwork, which you enter at a website to redeem the offer. If you didn't get a code or it's coming up invalid, I'm surprised someone can't just issue you a bill credit? Other things which can be causing the problem are if you were signed up for a different promotion or offer, because promotions and discounts can't be stacked, or if you didn't buy a qualifying new phone when you ported in.
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