The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned - something amazing is on the way!
After being with verizon a couple months it came time for our rebates. We had three. One for Verizon, one for Amazon and one gift card. Every single time we try and process it nothing happens, it just spins, one page says it can't load. We have called every day with no call backs and one hold with no one answering an hour later. So Im guessing its just lies to get customers to sign up, because no one helps , you cant redeem anything. Guess we will switch back to who we had that picks up their phones
We're sorry to hear that joining us hasn't been the expereince you deserve. Can you please provide some more details including which service this is for? Have you tried a different web browser?
-Melissa
Rebate management is a well-known process that takes a lot of time and is complicated. By their very nature, complicated processes take a lot of time and are expensive. The majority of businesses that deal with rebates involve a lot of paperwork, data entry, and reconciliation in the rebate management process.
Hello HEJSB! We definitely understand how frustrating that must be. We sent you a private message so we can check on your gift card promo. Send us one back when you get a chance.
For anyone else who has questions about the rebate process, we recommend viewing our Rebate FAQs here, which includes information about how to redeem and track mobile rebates: https://www.verizon.com/support/device-rebate-faqs/
-Dee
Start a new topic or ask questions in the open forum.
