Status of $200 Rebate Gift Card

zlott98
Enthusiast - Level 2

Hi, just purchased a plan and a Pixel 9 Fold through Verizon. Was wondering on when I would get an email notification or app notification on when my rebate gift card would be ready to claimed. I plan to use this to purchase a smartwatch. However I have until October 20th to redeem and claim my gift card but cannot find any information on where to claim or any ETA on when this will become readily available. 

Has anyone else been able to successfully claim their $200 rebate gift card, and if so what did you do? 

0 Likes
9 Replies
vzw_customer_support
Customer Service Rep

 

Congrats on the new device, zlott98. We hope you love our service. Here's how to redeem the promotion:

  1. Access rebate forms through My Notifications > in App Alerts or Shop > Orders Rebates.
  2. Review the information.
  3. Click Submit.


Result: The customer receives the  Verizon Gift Card via email within 8 weeks of submission. -Joe

0 Likes
zlott98
Enthusiast - Level 2

Hi Joe

 

I'm not seeing any rebate form when going to my notifications. And when I view my orders I only see my trade in information and my mobile device purchase. I do not see any forms in either category please advise where I could find this form to fill out and submit. 

0 Likes
vzw_customer_support
Customer Service Rep

Thank you for trying those steps and for letting us know what you are seeing. To better assist, we will be sending you a Private Message so that we can access your account specific details and review the promotion information for your account.

-Andi

0 Likes
Rosalesluis579

I lost my previous rebates because it wouldnt show anything just said i was elgible. Got two new phones and now same thing. Got the email and when i open it it says there are no rebates

0 Likes
JaneDoe365
Enthusiast - Level 1

Me too itโ€™s like pulling teeth to get Verizon to honor their rebates

vzw_customer_support
Customer Service Rep

Hi there, we definitely want to make sure that you're able to receive any eligible rebates as promised. Can you tell us more about the rebate promotion that you were expecting? 

-Necia

0 Likes
Rosalesluis579

Ive had no luck previously or with my new ones. Says im elgible then says no rebates found

0 Likes
vzw_customer_support
Customer Service Rep

Hello, Rosalesluis579. Help is here to ensure you receive your promotional gift card. Please share more info. Which service did you activate to qualify for the gift card in question? 

-Natasha

0 Likes
Gddjud23
Enthusiast - Level 1

Iโ€™m not sure why this is a common issue. If the company is giving people a hard time getting their rebate, then they need to come up with another solution or stop the rebate promotion. 

im struggling to get mine too. Itโ€™s been over 8 weeks and customer support has said it could take another 8 weeks to get it. 

0 Likes