Switch Rebate

[armele93]

I switched my number from T-mobile  to Verizon with the iPhone 16 pro with the promotion of a $200 rebate. My documents say I have until May 7th to submit my rebate but there is no rebate code provided TO submit it.

[vzw_customer_support]

Welcome to Verizon! We want to make sure you get every promotion you're eligible for. When you log into your online account is there a redemption tile for the rebate? Have you received an email that your rebate is ready to redeem? 

-Melissa

[armele93]

Hello, and thank you. 
I don’t see anything about a rebate anywhere on my account except on the Purchase Receipt. I haven’t received an email saying that it was ready to be redeemed, just a message within another email that my order is eligible and that it must be redeemed by May 7th.

 

 

[SynthpopAddict]

If you did the port in at a Verizon store, I'd check with them to see if they are participating in the rebate - if it is a 3rd party store and not a corporate store, then they may not have been participating.  You can find out if the location is corporate or 3rd party using the store locator link:

https://www.verizon.com/stores/

Other reasons for why you don't have a rebate code are if the Verizon agent didn't process the paperwork correctly, or if there is a requirement for a certain service plan and you didn't sign up with that plan.  Or, if your paperwork has mention of some other type of deal such as "get a free phone".  Discounts and promotions are not stackable, so if you were put on a free phone deal as an example, then you can't get the switcher rebate.

[edit] You tagged "Mobile + Home" in your first post, which makes me wonder if you signed up for both phone service and home internet service and you're getting a "bundle" discount?  If so, that's another example of "can't stack".