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Thank you! I have found the offer. It is a local offer and I was able to confirm this store is part of this rebate. To redeem please follow these instructions:
| 1 | Visit vzw.com/rebate. |
| 2 |
Enter the purchase date and Promo Code:
|
| 3 | Enter the appropriate information. |
| 4 | Submit the offer redemption within 60 days of activation. You will receive the Verizon Gift Card via email within 8 weeks of submission. |
~Peter
Lute1986 We can definitely help you with redeeming your offer for the rebate. What amount was the rebate offer? When did you start service? ~Peter
hi Peter the offer was for $200 and the service start date was January 25 I believe, I appreciate your help
Thank you for this information. Where did you start this service? Was it online or at a store? ~Peter
Store in Saugus MA . I have a PDF receipt showing the 200$ switcher rebate on it but no code. No code in my notifications. The store representative has been trying to help me but no success. Almost feels like this rebate is designed to entice people and then be purposefully incredibly difficult to receive
Thank you for the information. Is this a standalone Verizon store? ~Peter
What does any of this have to do with your companies offer to me? I don’t know? It is a Verizon store. Would the address help? Phone number? Sales representative name?
Lute1986 I'm sorry that you are feeling like this about us. I am asking this information to try to find the rebate that you are expecting. We have many promotions and rebates running at the same time, at different retailers and different eligibility requirements. An address for the store would be helpful to see if the offer is from an indirect location. I am trying to help, not hinder this process. ~Peter
723 Broadway Saugus MA 01906
Feels disingenuous to say this process isn’t designed to hinder me receiving the rebate. It would be simple to just give me the promo code that I need on the receipt or simply give me the 200$ rebate without having to jump through these hoops at all. I appreciate you’re trying to help me sort through the mess your company designed. Here to answer any and all questions to get this solved.
Thank you! I have found the offer. It is a local offer and I was able to confirm this store is part of this rebate. To redeem please follow these instructions:
| 1 | Visit vzw.com/rebate. |
| 2 |
Enter the purchase date and Promo Code:
|
| 3 | Enter the appropriate information. |
| 4 | Submit the offer redemption within 60 days of activation. You will receive the Verizon Gift Card via email within 8 weeks of submission. |
~Peter
Is there a way you can communicate directly with me, not on a forum? Can you look up my account and see all of this information? That would make sense and be helpful. If there a manager you can escalate this to that can see what I was offered and get this resolved?
Absolutely Lute1986. We will proceed to a secure and private channel to discuss account details. Let's work together starting with replying to the private essage that will follow. We will discuss details there.
-Deb
I have tried to get this rebate too and have been waiting for over a month for the email the CS rep said I was going to receive. I'm already past the date to claim this. What can I do? No one reached out to us about it from the beginning and I was expecting Verizon to just email us or send us the credit. What kind of business practice is this?
Oh, no! We are truly sad to see you in this Switcher Rebate dilemma. Our goal is to provide the support you deserve.
For more rebate deal info, check out our FAQs: https://www.verizon.com/support/device-rebate-faqs/.
We sent you a Private Message. Please review at your earliest convenience.
~Gilbert
I don’t understand how a company that earned over 10 Billion in profits last year has confusion around its rebate offers unless it’s intentional. Please just give me the code/miniscule 200$ rebate I was promised when I started my service. Thank you
They told me I could use the rebate to pay my first bill what a bunch of lies
Hi Timejumpin85,
I'm so sorry to read that proper expectations were not set with regard to your rebate. While it typically takes 8 weeks from rebate submission to receive your Verizon gift card, once received, you're more than welcome to use the funds towards your bill. If you need further assitance, please do not hesitate to contact us on this platform or at 800-922-0204.
-Necia
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