I've been unable to reverify my student discount status using id.me for months. I have called them and chatted with their support team to no avail.
I have repeated the steps 1. Click on the link,
2. Click on "Check availability" button,
3. Click on Existing 4. Login to id.me
When I log into my ID.me, it gives me an error saying unable to verify discount eligibility although I am a student.
Did anyone have the same issue, how can I fix this?
I have the same issue and I was told to keep trying lol...they should be honoring the discount as it seems to be a glitch on their end. I called customer service and he was extremely rude and was like how do you know this is a glitch on verizon's end? At the end, he tried to convince me to switch my plan to a more expensive plan..I was like sir, I called to decrease my bill not increase it.
We're sorry to read you're having issues with the authentication process. We recommend trying it from this website: http://spr.ly/6609g44Pc Let us know if you have any other questions.
~Freddy
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