We currently have the 5G Start plan and are considering an upgrade to Unlimited Plus. We now have a $40 monthly loyalty discount. Will that transfer to the new plan? I have received conflicting answers to this question from chat agents. One said yes while another said no… What’s the truth? We don’t want the military discount, as it is $25. While the $15 difference between the loyalty discount and the military discount won’t bother most people, it does matter to us when living on a fixed income.
Hello, Zz77, we definitely understand it's important to retain your discounts! Let's take a look at your offer to make sure you have the right information about making a plan change. So we can best assist, we will be reaching out via Private Message.
-Lauren
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