Verizon gift card issue

Kazmenko
Newbie

 I was promised two cards when i got + 2 new lines and guess what. I chatted with them, made everything l. Have all of the required screenshots and still nothing.

 

 

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vzw_customer_support
Community Manager
Community Manager
Resolution Update: By partnering with support, the issue of the promotion was resolved. If others encounter similar problems with giftcards, try reviewing your my verizon app under My Orders to see promo codes and steps to claim your specific account promotions.

If you still require assistance or have any questions, please contact us for support.

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vzw_customer_support
Community Manager
Community Manager

Thank you for reaching out with this concern. We want to make sure you're able to claim any qualifying offers. Please be on the look out for a Private Note from us requesting more information so we can get started with the redemption process.

-Christy

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vzw_customer_support
Community Manager
Community Manager
Resolution Update: By partnering with support, the issue of the promotion was resolved. If others encounter similar problems with giftcards, try reviewing your my verizon app under My Orders to see promo codes and steps to claim your specific account promotions.

If you still require assistance or have any questions, please contact us for support.
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