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My $300 #rebate was #denied after months of chasing it down and being promised a different date time and time again. After every single opportunity to make sure I was reassured that I would be receiving my #300egift card from a rebate that should’ve been here over a month ago a rebate that I have repeated over and over again that will only help with the bill and just need to to assist with outrageous charges that were never made clear during the sign up process plus an added $20 late fees for every line and more additional charges from a watch I no longer have access to or the money to replace with insurance I am paying for along side the normal bill and now I’m being shut off completely from all services because I was told everything was going to be OK and by the time my rebate (that is over a month late) would be available for this particular payment date. And now I have no services, no rebate and no chance of me ever giving this company any more grace it’s been so much back and forth I would rather give back my iPhone 16 pro max and cancel altogether than to waste more of my time trying to figure out why my account of all things has been suspended all while knowing this rebate was specifically going towards this next overpriced bill full of fees that have now doubled and could’ve been avoided if I was given my rebate on time. But I can’t even afford to cancel service entirely so I’m stuck with no way out. Not to mention I can’t even get the discount for autopay due to my account being so far behind in every possible way. I wouldn’t be so upset if the rebate wasn’t what made me sign up for Verizon in the first place and I feel like I’m being lied to over and over and over again. I mean I’m a sucker for a good deal i even switch to Verizon #homeinternet while attempting to chase down my rebate stupidly adding more reliance on a company that has taken away all services and denied my request for even allowing me to access my home security and any other products that require internet connection. I’m overwhelmed and feel broken by this process.
Hello 1errell. We hate to hear that you are having issues with redeeming a promotion. We will send you a private message to be able to assist you further.
-Toni
We are still here to support you. Just checking in, let us know when you're ready to move forward.
-Cryssie
I’m ready to see what resolutions there are to for my account
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