I saw an advertisement for a free iPad and free Apple Watch for upgrading your phone to iPhone 16. As I've been wanting to upgrade for a while now, I decided to ask a customer service rep to hook me up with that deal. They wanted to change my current plan to Unlimited Ultimate or something and I asked if I would still keep my free Disney+/Hulu bundle as that was very important to me and I use it daily, and the rep told me that it would be removed and I'd need to start paying for it. Why? I'm a long time loyal customer who is simply trying to take advantage of a good deal but of course there has to be a catch. Very irritated right now because I spent over an hour getting connected to an agent and waiting 5-10 minutes per response for my simple questions.
All the promotions I've seen at carriers (not just Verizon) have it in the fine print that you need to sign up for the highest level, current plan and/or be a new customer. And then you will be tied into the deal for 2-3 years.
It's like that saying, there's no such thing as a free lunch. ๐ If you enjoy your Disney+ bundle as is, hang onto your current plan, as I've also read some stories from people who upgraded to a current plan and then their perks just plain quit working!
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