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-- I've been a Verizon mobile customer for over 17 years. Never been late or missed a bill. Started to see a decline in service last couple of years . Few days ago had simple problem. Called , texted then in person . Each time awful "service" only interested upsale. Been holding off because WAS considering expanding my into a new plan to include home internet, 2 new lines and my business lines. I I was absolutely stunned to the incompetence and poor lack of service nothing but robotic drop down canned answers !? ! lol ... and I rarely ever complain however I would like to try one last time to get a reasonable plan with yes maybe extra benefit because of being long term but nothing enormous we're talking maybe Savings of 20 bucks or so I'm not getting crazy here lol . Does anyone know what or if any human beings are still with Verizon that have the latitude or integrity to cater such an "extraordinary" request as mine? Anyone ? Thanks!
VeehhriyyZundidwhat, we're sorry to hear about your recent experience with Verizon. As a valued customer, we would love the opportunity to review any addtional savings or discounts you may have available. Please watch out for a private message from us so we can review your account together. -Sara
We had sent a Private Message to continue the discussion related to your service issue. This query is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support.
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