verizon cannot find $300 switcher rebate after taking my money!

vzcstmr100
Newbie

I ported a number from a different carrier to verizon (added a new line to verizon), because verizon was advertising a $300 switcher rebate. I added a line, and now verizon is conventiently flat out refusing there was a switcher promotion in late December (I added the line on 12/23/24). 

The switcher rebate was advertised all over their website in December. The message would scroll in a yellow bar at the very top when you visit verizon.com (no. need to log in even). So frustrating! Any ideas how to proceed or if anyone else has had a similar issue? 

 

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vzw_customer_support
Customer Service Rep

I know how important those rebates are, and I am here to help vzcstmr100. This rebate would be submitted via our rebate center website. You can use code "300CARTOFFER24" here: https://www.yourdigitalrebatecenter.com/#!/

Let me know if that helps.

-Joseph

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