Active Ringtones

klnash
Newbie

I recieved a new replacement phone & now I cannot find or access my active ringtones.  Where are my active ringtones stored and how do I access them to add them to my new phone????  Frustrating!!!!!

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tikibar1
Community Leader
Community Leader

If you downloaded mp3s or copied some from your computer, they'll be in your Ringtones folder.  If you used the MyMusic 'use as ringtone' feature to use some of your music as a ringtone, you'll have to set those up again.  Unfortunately, the Jelly Bean update removed the MyMusic app, so that feature is no longer available (I'm assuming your phone has received the update); you'll need to put copies of your ringtones (or music) in your Ringtones folder.

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klnash
Newbie

I do not have a ringtone folder or one that I can find.  My MP3 music that I have downloaded is all there.  The ringtones that I bought from Verizon are the ones that I cannot find any where and would like to use my active ringtones on my new phone!!!  How do I get Verizon Active Ringtones back on to my new phone???

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NuDroidUsrr
Specialist - Level 3

How to Access Verizon Tones

You can access Verizon Tones in a variety of ways:


On Your Phone

Android Smartphones

In most cases, Verizon Tones is preloaded on the phone and found in the Apps menu of the phone. If not found in the Apps menu, it can be downloaded from Google Play™ (Note: Following this link will open a new window with the glossary page, anchored to t... Store. To download Verizon Tones on to your Android phone:

  1. Tap the Play Store icon.

  2. Tap the Verizon tab.

  3. Tap the Verizon Tones app.

  4. Tap Install.

  5. Once installed, launch the app.
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Ann154
Community Leader
Community Leader

klnash wrote:

I do not have a ringtone folder or one that I can find.  My MP3 music that I have downloaded is all there.  The ringtones that I bought from Verizon are the ones that I cannot find any where and would like to use my active ringtones on my new phone!!!  How do I get Verizon Active Ringtones back on to my new phone???

Have you checked the "download" folder for the ringtones?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

Ringtones are very important klnash because it one of the fun aspects of owning a cell phone. Have you review your ringtones via the Media center. Sign in and review ringtones and ringback tones http://tiny.cc/imyyuw . I hope this information is helpful along with the suggestions provided by the community.

KinquanaH_VZW

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