Caller Name ID App may have disabled my Phone

[BigDaddy54]

I recently purchased the Droid Turbo

Today My phone rang once, when I went to check who had called, the Caller Name ID app was on the screed asking if I wanted to add the caller to my contacts list.

I answered no, now I cannot receive or make any calls or text on my phone.  It first stated that I had no network, did the soft reset and now it is saying that I do not have a SIM card.

Any tips to fix this?

[tikibar1]

Have you tried reseating the SIM card?  In other words, turn off the phone, remove the SIM card (be careful not to touch the gold contacts), wait a few minutes, then reinsert the SIM card, turn the phone back on, and let it establish a fresh network connection.

[BigDaddy54 · Accepted solution]

I disabled the caller name I'd. Then rejoiced the Sim card. It is working now