All of a sudden today when I got phone calls, I couldn't hear the person on the other end, but they could hear me. When I went to the sound settings, it showed that there was a wired audio device plugged in even though there wasn't. I haven't used headphones in about a month. Obviously music won't play out of the phone speaker either. I tried plugging in headphones and I could hear the music, but if I unplug them the music doesn't pause like usual, it keeps playing because it thinks they're still plugged in.
If it is a hardware problem (stuck contact), then it's warranty exchange time. Try a soft reset first. Hold the volume/down and power buttons at the same time for 10-15 seconds.
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=50092
As a last resort try the dreaded Factory Reset. Note: You lose everything so you better have everything backed up.
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