Clear Favorite List on Droid Razr M

rlucas62
Newbie

Anyone figure out how to clear the Favorite List on Razr M??

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vzw_customer_support
Customer Service Rep

Hello rlucas62,

Congrats on your new RAZR M! I understand that only the best of the best make it to our 'Favorites' list so it's my pleasure to provide helpful information!

There are 2 ways to remove favorites from your Favorites list:

Option 1
  • From the Home screen, tap People.
  • Select the contact you want to make a favorite.
  • Tap the star icon.

Option 2
  • From the Home screen, tap People.
  •Tap Favorites
  •Long press (about 3 seconds) on the contact/favorite you would like to remove
  •Tap the star icon

I am confident these steps will prove successful. Thanks for being part of our community!


TanishaS_VZW
Follow us on Twitter @VZWSupport

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rlucas62
Newbie

Ok, this add a favorite by "Tapping Star" does work. It creates a larger image of the person. When you Tap the Highlight Star to remove as a favorite, it reduces the image and it appears as a smaller image with the contact name to the right.

* But I Do Not see where you have to Long Press for 3 seconds. Long Press doesn’t really do anything. You can quick press to add and remove as favorites by highlight the star and un-highlighting the star. No issue here.

 

So what I'm trying to figure out is how to remove people from this Frequently Contacted List on the Favorites Page?? These are contact that were "Never" added as a favorite. They just appeared on the list. and I would like to able to remove/clear the list of contacts.

Any idea how to do this??

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B33
Legend

On your Main Screen do you see the Favorite Contacts Widget if So there should be a + and A star pointed wheel that is your Settings Tap on the Plus when you do that a List comes up next to your Contacts with a Check in it. To remove the Favorite un-check it then hit Done.. That should work.. b33

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rlucas62
Newbie

On contact page, there is a Star and (3) little boxes, one on top of the other. When I touch the 3 boxes, another window opens: Edit, Share, Delete, Set Ringtone and All Calls to Voicemail are the only options.

There is No Check to Un-Check.

No Favorite Contact widget on Main Screen. Just the (3) Circle Widgets for Time, Temperature and Battery Life.

FYI - This is the New Droid Razr M.

-


B33 <community@verizonwireless.com> wrote:

B33 created the discussion

"Re: Clear Favorite List on Droid Razr M"

To view the discussion, visit: https://community.verizonwireless.com/message/887746#887746

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B33
Legend

Yea the M is Slightly Different that my Maxx  but i'd think it still has a Favorite Contacts Widget. When you pan to the Right i know you can Design you own Home screen and that is were you can probably ad this Widget that has the Contacts and can do what i suggested.. I'll Look into it More give a little time i 'll see what i can find... b33

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rlucas62
Newbie

I tried adding the Favorite Widget, but it doesn’t appear to have an option to clear the Frequently Contacted List. Just a quick way to contact favorites.

From: B33

Sent: Wednesday, October 17, 2012 5:35 PM

To: Richard  (removed last name as per )

Subject: Re: Clear Favorite List on Droid Razr M - Re: Clear Favorite List on Droid Razr M

         

                     

           Re: Clear Favorite List on Droid Razr M

            created by B33 in DROID RAZR by Motorola - View the full discussion

Message was edited by: Verizon Moderator (M)

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B33
Legend

That's kind of odd not to have that Feature.. i'm not Doubting what you said but i want to do some Research and see what i can find..

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B33
Legend

I Don't know if you had a Chance to Look at the Manual but i might of Found something that can Help.. I hope Have a Look

This is the Full Manual in PDF just click on the Link 

https://motorola-global-portal.custhelp.com/ci/fattach/get/497064/1347470996/redirect/1/filename/RAZ...

Here is what i found on the Feature you were trying to fix i think i Hope this is it:  This came From the Online Manual 

Create contacts

Find it: Tap Apps > People >

Tap a text box to type the name and details. When you’re

finished, tap SAVE at the top.

Note: To import contacts or change where they’re stored,

see “Get contacts”.

Call, text, or email contacts

Find it: Tap Apps > People

Tap and hold the contact to open option icons at the

bottom of your screen (tap and hold an icon to show

what it does).

You can also use “Voice dial”.

Favorite contacts

To see your favorite contacts, tap Apps > People

> FAVORITES.

To tag a favorite, tap Apps > People > PEOPLE, tap

a contact to open it, then tap next to their name.

Edit, delete, or hide contacts

Find it: Tap Apps > People

• To edit a contact, tap it, tap Menu > Edit, then tap a

field to edit or tap to choose the contact’s picture.

• To set a special ringtone for the contact, tap it, then

tap Menu > Set ringtone.

• To delete the contact, tap it, then tap Menu > Delete.

Contacts from social networks (like Facebook®) will

become hidden if you select Delete. To view these

contacts, or delete them permanently, use the social

network's app or website.

• To hide the contacts from an account or group in your

People list, tap Menu > Contacts to display. Tap a

group name to show it, or tap Customize to uncheck

groups you always want to hide.

Get contacts

• To add your social networking contacts, add your

account in “Add or delete accounts”.

• To add your email contacts, see “Email”.

Tip: If you add a Corporate Sync account, you can send

messages to your coworkers, even if you don’t have

them stored in your contacts.

• To import contacts from your SIM card (if that didn’t

happen automatically): Tap Apps > People

> Menu > Import/Export > Import contacts

from SIM card. Tap OK to confirm.

• To import contacts from your computer, upload the

contacts to your Google™ account at

contacts.google.com. On your smartphone, tap

Apps > Settings > Accounts & sync, choose your

Google™ account, then choose Sync Contacts. You can

also see these contacts at www.gmail.com.

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rlucas62
Newbie

If you’re referring to the clear list feature. That only work in the “Recent” list. But I did find this:

Android 4.1, Jelly Bean

  • You can now clear the frequently contacted list from the favorites tab in the People app.

Sounds like the problem solves itself in Jelly Bean 4.1. Just have to wait for the update which should be within the next month or two. Yeah!!!

From: B33

Sent: Wednesday, October 17, 2012 6:23 PM

To: Richard (removed last name as per )

Subject: Re: Clear Favorite List on Droid Razr M - Re: Clear Favorite List on Droid Razr M

         

                     

           Re: Clear Favorite List on Droid Razr M

            created by B33 in DROID RAZR by Motorola - View the full discussion

Message was edited by: Verizon  Moderator (M)

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B33
Legend

Yup Hopefully it Will!   throw some of those Beans my Way if you have any Left over..

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Ann154
Community Leader
Community Leader

The frequently contacted list is automatically generated from calls you make and receive. As you call other people it will adjust the list to reflect those numbers.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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