My Droid Razr M is now dead.
I'm not sure this has specifically to do with the Kit Kat updates a month or so ago, but since then I have had problems. Battery life decreases quickly, notifications that certain apps have stopped working at random times. That was the beginning which I just kind of disregarded along with some of the ways things worked on my phone. The alarm clock dismiss / snooze, the keyboard being smaller and some other minor things. All of a sudden my background turned black and I could not navigate through the pages or turn phone off to try and reset everything. I finally held the volume down and power button to force it to shut down and reboot. My phone never came 100% back on. It hangs up at the droid eye and never progresses any further.
Verizon tried walking me through a factory reset a couple times but that did not change anything. Still hangs up in the middle of booting up. They told me the phone is dead and I would need to purchase a new one. My contract is not up until February so I would have to pay full price for any phone I get. The other option is to pass this onto the manufacturer to see if they would do anything with my phone.
Seems to me that a lot of people are having problems (including one of my co-workers with the same phone) after the Kit Kat update and Verizon should be a little more helpful in satisfying their customers. When I go into the stores they act like I'm the only one having problems so there is nothing they can do.
Any suggestions?
