Within the past couple weeks me Droid Razr Maxx won't load my emails. I have to go into each account and hit the sync/refresh icon to get it to load. This is with my 3 personal email accounts and my gmail account. Any suggestions????
Hi DixieM, Let's get this mystery solved! When did this issue start? Did you download any new applications to the device? Do you receive any error message once the refresh times out? Try clearing the cache on your sync settings. Settings>Applications>Manage Applications>Click on "sync application">click on "clear cache" & "force stop." Keep us posted.Thanks,PamelaF_VZWTweet us @vzwsupport
I don't have an Applications in my Settings. Where do I find it? I've been hating my Razr Maxx for awhile now. Can't wait to get rid of it!! Lost calls, Doesn't sync my emails, won't send emails, dropped calls all the time! Done!!
Hi TwigsI never want you to hate your device. Let's get this fixed! Here's a great link to clear the cache: http://support.verizonwireless.com/support/devices/knowledge_base.html/58116/ Did these issues start after an app was downloaded? If the issue persists please try this and retest: http://support.verizonwireless.com/support/devices/knowledge_base.html/66528Let me know if you run into any issues.JoeL_VZW Please follow us on twitter @vzwsupport