Any Turbo 2 owners got their long-awaited software update to Android 6.0 yet?
Not yet. Even though it says available. Even with upgrade assistant I get nothing. Really peeved since I bought the phone a week ago on the day it supposedly dropped
No, even though the auto and manual instructions are out on Verizon's website. Ugh!!!! Cannot wait until the M10 comes out!
Verizon needs to tell us Marshmallow:
1) It is available and is being rolled out (Verizon web site states 3-1-2016 as available date) on the Droid Turbo 2.
or
2) tell us it has been delayed (3-1-2016 is incorrect) and fix their web site by providing customers the correct release date for Marshmallow on the Droid Turbo 2.
So far all we have gotten is conflicting information...
I bought mine the day after it became available....10/30/16....waited too long.
EXACTLY.....my daughters LG G3, almost 2 generations old, got 6.0 3 weeks ago!
M10?.....
.....and, it is frustrating when you shell out $325+ per month for 6 lines, and they drag their feet on software updates! Check out all the tech websites regarding their feet-dragging....Android Central, Phone Arena, Phone Dog, C/Net, etc.
No kidding. Couldn't wait to get rid of my GalaxyS5 because Samsung/Verizon updates took forever. And now......waiting again. Only now it's for Motorola/Verizon. Have never rooted phones before, but it may be time to tackle it. Would solve bloatware issues as well.
Buy a Nexus phone to have quick updates.
Me too! Guess the squeaky wheels get the grease!
I got mine, and all looks good so far, but still no message "badges" (the little red ball in upper right of app icon on screen showing unread messages for facebook, outlook, gmail, etc.) Guess I got spoiled having them on my last 3 Samsung phones, and it's not a priority for Verizon or Motorola.....
That is a Samsung customization. It isn't on the stock Android. If you really want the "unread" badges, I would suggest sticking with Samsung or the fruit phones. Personally I despise the "unread" badges.
ATHLON399, I know there is much anticipation about the update. They do take time to condition to your phone.This is done so that your phone doesn't crash with everyone trying to update at once. If the software update shows as available, but won't work, please restart your phone and try again.
Keep us updated.
MarcusS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Papa'n'Lola, we want you to have the latest software for your phone. We do want to be sure that there are no adverse effects with these updates. Please keep up-to-date on the latest here http://spr.ly/6587BeIEF http://spr.ly/6588BeIE2 JoelR_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Hi Kjbales,
Verizon Wireless and Motorola want you to have the best device experience. New device software releases can be exciting. The Marshmallow 6.0 update has been released for the Turbo 2, please keep in mind that software updates releases in cycles. You should have the update prompt shortly http://www.verizonwireless.com/support/motorola-droid-turbo-2-update/ , if you do not receive the prompt please use the software update assistant tool. We would never want you to root your phone per it voids the manufacturer warranty.
Thanks,PamelaF_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I got my update, and most everything looks good. The only thing I have a problem with is that I can't seem to find a way to go into call history and selectively delete old call records. If I tell it to display all call records, my only option is to delete them all? I have some frequently dialed numbers I keep in there so I don't have to hunt them up in contacts. On my old Galaxy S5 I could just highlight several records and then delete them. I miss that, and the message notify lights, and badges on the app icons that I had on my last 3 Samsung phones. Having a bit of buyers remorse based on these few things.
addendum to above. I did figure out just now how to delete individual records. There's now more tunneling down to get to delete option than before, so still a bit disappointed, but I guess it can be done....
I updated both mine and my wife's earlier this week. Pretty smooth on both, but both phones got stuck during the download of step 2. I had to go into settings under update and tap on "current version not yet installed" repeatedly, Close it and go back to the home screen for it to "catch up". Otherwise it would sit and spin with 4 mins or 18mins left for an hour and a half. Kind of a weird bug, but both phones had the same "sticking" problem. Once it downloaded everything was smooth as silk. 6.0 seems faster and more fluid. Good luck.
I've got 3 Turbo 2's in my house. My phone successfully installed Marshmello after 1 failed download attempt. However my daughter's phone got the "failed install" then it got the "up-to-date message" even though the OS is still at 5.1.1. A hard restart did not clear the issue and it still says its up to date and will not redo the update to M. Have not found a solution yet. I did not attempt the update on the wife's phone yet.
Fixed. I tried to update my wife's Turbo 2 and it failed as did my daughters. I ended up getting M to install using a Win7 computer instead of the OTA way. Assuming all the steps below work as it did for me you should be up and going on M in about an hour. A link to the canned instructions from Verizon are at the end.
1. Plug a USB cable into your Windows PC. When prompted install the "Verizon Wireless Software Upgrade Assistant"...It takes a minute or two. The install is on a pseudo CDROM drive on the phone.
2. Follow the instructions in the app to check/install the upgrade.
3. Your phone will boot to an Android console screen during the initial phases of the upgrade.
4. Eventually your phone will display a dialog box indicating its updating your phone applications..
4a. WAIT until your phone completes this step and actually boots into the OS!
5. Your PC may display a dialog box saying to unplug and re-plug the USB...wait until step 4a is complete. Don't press CANCEL yet(ever).
6. When the phone is done updating its apps and in the OS, follow the PC dialog instructions and replug the USB.
7. The PC dialog should close automatically and then it will perform another update check...mine found none.
8 Check the phone OS version and its should indicate 6.0...Marshmallow is now installed.
DROID TURBO 2 Software Update | Verizon Wireless
Yes, And I don't like it at all!!
Thanks for this info! With absolutely no help from Verizon this actually worked for me. After trying the SUA on both a Windows 8 & 10 computers, neither of which would recognize my phone, I tried it on a Windows 7 machine and it worked fine.
Thanks for this. This helps me updating my Droid Turbo 2 that I got yesterday. :smileyhappy:
Be careful with the update. T kills the fast charge feature.
