I am so mad about this,... I am ready to spit nails. I chose this phone specifically for it's long battery life,.... It has been everything but. I got it in Nov. or Dec. 2015. Nearly since day 1 this phone takes far too long to charge & drains much too quickly. I've tried various things to try to correct. I did a factory reset 2 weeks after I got it, since I did not have much installed on it. Reloaded only necessary apps. Still the same- slow charge/ fast drain. Changed chargers several times, bought new fast chargers from Verizon, No change. Just last week I contacted Verizon Support. Was told to put it in safe mode for 24 hrs,... once again no change. The next thing they want me to do is to do another reset. If it did not work before, why would it work now? I am tired of, & do not have the time to be jumping through tons of hoops to get this resolved. What is the fast track? This is ridiculous. I do not have time to be jumping through all these hoops. I have a phone that must be tethered nearly 24/7 to use. That is not what I signed up for. If this thing is supposed to have such great battery life,.... prove it. I do not see it. Feel free to call me if you would like.
