Everything I have read shows that the Droid Turbo is to get the update. The Droid Turbo 2 update has already been released. So where is the release for the Droid Turbo?
Motorola isn't finished with it yet.
I think Motorola is finished, it's Verizon that isn't finished. Motorola's Marshmallow update says "This device will be upgraded to the Android 6 (Marshmallow) release of Android, pending partner support". Verizon's the partner. I think it's pathetic that Marshmallow has been out since September and Verizon still hasn't provided the update to its customers.
That isn't the only partner. The FCC Bluetooth, wifi and cellular radio manufacturers have complete their certifications before it can go to Verizon Wireless for the final build testing.
Don't forget Google which also has a hand in it to test their apps. If they don't pass Google the play store will be removed. People actually don't know or realize this can happen.
I would just like an explanation to what is going on. The update was released, then pulled, then released again & now so many of us are stuck with it telling us our software is up to date, but that the system update failed....so was the update pulled AGAIN?
But it should not have to take 6 months since Marshmallow has been released from Google.
Other phones have already got updated to Marshallow, so why not this phone?
Verizon is taking too long
You know, this really amuses me. Everyone complains about the wait and then spends a month complaining how the update messed the phone up. Same vicious cycle for years.
Still no date... Patience is a virtue... I still need practice
Also still no reply from a verizon employee. Not even a "we're sorry about the wait you are having. Unfortunatly we aren't sure how long blah blah blah and will let you know as soon as we can"
Am I missing something here? My understanding was that the DROID Turbo was made to work with Lollipop (a.k.a. Android 5). DROID Turbo 2 runs Marshmallow (a.k.a. Android 6).
Does this mean I *should* try to apply the 3/1/2016 Marshmallow update to my DROID Turbo Lollipop phone?
Please Advise.
SandTrout, getting a software update can feel like you're getting a new phone. Manufacture software updates are not all released to all devices at the same time to avoid congestion. When your phone is ready for the software update, you will receive a message on your device.TrinetteW_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
No, not yet. Verizon is massaging the update, and will let us know whenever
they are done. By then, os N will be out...
Actually, Google finished the update months ago, as did Motorola. The issue in the delay lies with Verizon to finish their tweaks/or just release it as is, then push the new OS to devices. All other vendors that worked on the device build (Bluetooth, NFC,WiFi; etc.) have done their work and approved updates, which is how the device manufacturer (Motorola) was able to sign off on the update 6 months ago.
Still, the issue of the delay lies with the carriers (in our case, Verizon).
Verizon has notoriously been late with any and all updates on device software.
It is truly frustrating knowing that the device you use is more than capable of using the security updates and OS upgrades, but won't get them until the life cycle of the device has passed, simply because of carrier delay.
waldolc wrote: Actually, Google finished the update months ago, as did Motorola. The issue in the delay lies with Verizon to finish their tweaks/or just release it as is, then push the new OS to devices. All other vendors that worked on the device build (Bluetooth, NFC,WiFi; etc.) have done their work and approved updates, which is how the device manufacturer (Motorola) was able to sign off on the update 6 months ago. Still, the issue of the delay lies with the carriers (in our case, Verizon). Verizon has notoriously been late with any and all updates on device software. It is truly frustrating knowing that the device you use is more than capable of using the security updates and OS upgrades, but won't get them until the life cycle of the device has passed, simply because of carrier delay.
waldolc wrote:
That old wives tale again. Motorola, HTC, Sony, and even Google admitted multiple times in the past 2 almost 3 years that carriers don't touch the code at all. Manufacturers do all the the coding and carriers PAY manufacturers for it. It's part of the contracted agreement and why manufacturers like these deals as it lowers the bottom line and ALLOWS them to profit from their devices quicker. If you want carriers not involved force OEMs to stop making these deals and sell their devices as is which Motorola already did with the 2015 Moto X, Google has done with the Nexus 5X, and what Apple has been doing since 2007.
While it is true that the carrier does not do much work on the updates, the carriers have a major impact on carrier exclusives like the turbo. Motorola has already released soak tests to phones that are identical to the Droid Turbo in everything other than verizon exclusivity. Motorola has done their part. Now it's Verizon's turn to verify and release the software.
You are actually incorrect. Once a company, Motorola in this case, has completed an update for a phone it can be installed on it. This means if you bought the phone directly from them it can be updated, such as a Moto X. If the device is sold through a carrier(also called a partner), then the update, which is already complete and approved for the device, is released to them to review, edit, and decide when to push out. So when Motorola's website says the Droid Turbo update is complete and pending partner release, it means they've given the completed update to Verizon to do with it as they wish.
Wrong... Motorola already went in record you are wrong... HTC, and Sony too. Carriers don't touch the code.
Do you think these manufacturers are going to hand their source code to hundreds of companies and have not one lrake of their source code? Come on now let's be serious here. Not even Microsoft allow that much leeway.
LOL... Sounded to me like Verizon chimed in just to say "Sit down. Shut up. We will give you your update when we [removal required by the Verizon Wireless Terms of Service] well want to." I've been asking since December only to get lied to and blown off or pushed to someone who is supposed to know, but has no clue. I'm really getting tired of being lied to by a company I've been loyal to for the last 14 years. Maybe I'm being old fashioned our nostalgic when I expect a company I'm paying for a service from to be honest about their service and their products. Then again, this is the same industry that was charging $0.20 for a text message just a few years ago. Everyone just sit back and quietly wait to be "serviced ". They don't want to receive any inquiries, just your money.
I have to chuckle about all the whining about not having the latest and greatest update? How important is it really? And what new features does Marshmallow bring that will make vast improvements in our life? I'm happy with what I have, a dependable phone that does all it does. If it upgrades to Marshmallow great, if not, its still a great phone.
I understand your logic, VAPatriot. On the other hand though, pretty sad that Verizon's own branded phone, The Droid, that is supposed to be their top of the line exclusive, is the slowest of any to get updates. Remember the slogan "Droid Does?" It should be changed to "Droid Doesn't." Just speaking for myself, I paid more for the Droid than I had to for a similar device because I thought their flagship phone would get all the attention and updates, while the opposite has been true. I still think the Turbo is the best device I've ever had, just would have been better if it got some attention. And it is not just Marshmallow it is missing. Security updates from Google for things like all the Stagefright vulnerabilities have not been sent to the Turbo. Sad!
It's the last 2014 flagship to get M, that is pretty sad when the device is positioned to be a halo device.
There are plenty of valid reasons to want M on the phone and you know it. Dismissing it means you are just trying to act jerky.
It's a giant black eye for an otherwise excellent device.
SWEET! Nougat bring released! So now I'm TWO Android versions behind!!
Blame Motorola.
Why would I do that, the global turbo phone is on 6.0.1. Only the US model doesn't have it.
There are hardware differences between the global version and the Verizon Wireless model.
Moto submitted a 6.0 Marshmallow software update to Verizon in January or February of this year, they also submitted a 6.0 Marshmallow update for the Turbo 2 at the same time.
Ann154 It isn't Motorola's fault....
Then provide proof that Motorola had a soak test for the DROID Turbo. Motorola only does a soak test after it has completed all the certifications needed.
Difference, again, is that M has been out for the global turbo since July.
