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Droid Turbo(not a 2) will not access corporate outlook 2010 via web client or exchange

Greetings,

From the subject line you see the problem. After changing corporate email password @ work I am unable to login from droid turbo, via the internet or exchange. I have removed account and tried setting up again with all the usual parameters(multiple attempts). Had IT here @ work try, they had no luck. I can log on via web client from a friends Iphone & from my home desktop. Also, VPN and Remote Desktop from home with no problems. I even tried a system cache wipe(droid turbo) to no avail and even a factory reset(droid turbo) to no avail. Thought there must be something unique to Verizon that is causing this issue but alas I find nothing on the website. I do not want to call them as I do not have the time to waste on hold.

Any insights?

thanks much.

Comments

Verizon_Support

Julduk51 Our goal is to assist you as much as we can. Have you checked for software updates on your device? Is everything else working fine?

DeloresK_VZW

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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