Child Item

Site Totals

61432 Questions Answered 270 Categories

Dropping network & My account frustration

I have noticed that when I am at work I keep loosing network connection. Not just from 4g to 3g.. but all together. sometimes I get a white 4Glte (instead of the blue one which I assume is the working one) not sure why white? what does that signify? Alot of times if I turn off the phone and turn it back on the 4G comes back. I have seen other people post on this and have heard its a 4G thing or its a Motorola thing. Anyone know which it really is? Its getting really frustrating. So much for being on the front end of technology for once

I also keep getting a "The process com.motorola.service.main has stopped unexpectedly. Please try again" when ever I try to go into "my accounts" anyone know why?

Comments

pugsley0915

Losing the network connection seems to be caused due to being in an area with a weak 4G signal so it drops as it switches to 3G. When you're in that type of area, go to Settings>Wireless & Networks>Mobile Networks>Network Mode>CDMA only. That will keep your phone on 3G only. I had the same issue since I am on the edge of the 4G coverage area at this time and this fixed that issue. I believe the 4G is white because it is available but the phone is not connected to it.

I am also getting the my accounts error message and don't know why. My issue is with facebook and my contacts won't sync. I've tried uninstalling the app and removing my account, restarting the phone, then adding the account back and still nothing. If you find what fixes that, please post it.

Child Item