Emails wont automatically sync/no notifications

CaptKirky
Enthusiast - Level 1

Fixed one problem and on to the next one....

I have two email accounts on my Galaxy S6 Edge. On my last phone I was able to set up the phone to automatically sync with my emails so that as soon as I got one, Id have a notification.

I cannot figure out how to do that with this phone. The quickest that I can set it for sync is "Every 15 minutes" BUT EVEN WITH THAT SET...

I never get notifications for new emails. When I go into "mail" and check BOTH accounts set up, I have to "manually" swipe down on the screen and then all my new emails finally load in.

HELP!

Labels (2)
0 Likes
Reply
1 Reply
vzw_customer_support
Customer Service Rep

CaptKirky, we know how important it is to get notified when you receive a email. Have you tried to erase the accounts and re-add the to the phone?


AnthonyM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Reply