Error message setting up Yahoo email account...help!

petitgitan6
Newbie

I just got my new Droid Razr yesterday, and I have tried numerous times to set up my existing Yahoo email account but I keep getting an error message that states "System is unavailable to support the request". My email address and password are correct, I am able to log in just fine on my computer, so I can't figure out what the problem is or how to fix it. Any help would be appreciated!

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Ann154
Community Leader
Community Leader

Try the Yahoo email app from the Play Store?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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locutus1701
Enthusiast - Level 3

Try this under the settings:

Yahoo Ymail: IMAP


Incoming Settings:


Username: youremail@ymail.com


Password: (check the case for your password)


IMAP server: imap.mail.yahoo.com


Port: 143


Security type: TLS if available


IMAP path prefix: (leave blank, it should read "Optional"


Outgoing Settings:


SMTP server: smtp.mobile.mail.yahoo.com


Port: 25


Security type: TLS if available


Require sign-in: Checked


Username: youremail@ymail.com)


Password: (check the case for your password)

If that does not work, I would use the app available in the Play Store as stated above.

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DroidudeAZ
Contributor - Level 2

I'm having the same problem with yahoo mail and live.com mail. I'll try this for yahoo. The tech at Verizon said there were no known isses on the Razr or Maxx about this.....last night

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petitgitan6
Newbie

I tried your settings suggestions, and it still didn't work. Downloaded the app and it seems to work pretty well, guess it will have to do. Thanks everyone!

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B33
Legend

@petitgitan6: Give this a Try Go to your Settings-->Applications-->Manage Applications--> Select All then Scroll down to Email Tap to go in Clear you Cache & Data Back out Tap Email Accounts an do the Same Thing. Then Do a Soft Reset Let it Come back on then go in an Re-Try Entering your Email Make sure all you Letters are Lower Case or Enter them as you would on your Computer if it Denyse again try it one more time. I had to this on my Maxx to get it to Go and it's working fine Now..b33 Smiley Happy

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reallyniceguy
Contributor - Level 2

yup rule of thumb is if you use a NON Google email, use the app they have. Like yahoo, america online, hotmail and so on. Glad you got it working.

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DroidudeAZ
Contributor - Level 2

Thanks B33!! That worked great for me.

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B33
Legend

Hey that's great sometimes a Little Tweaking here an there Can make a Big difference..From working or Not working!  Glad it's Working for ya Smiley Happy. Need any more Help just jive me a Shout on here or Send me a Direct Message b33

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